Last updated: 24 September 2026

Welcome to I`AM BDZ.

These Terms & Conditions (“Terms”) govern your use of the I’AM BDZ website at iambdz.com (the “Website”) and purchases made through the Website.
By accessing the Website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or place an order.

1. ABOUT I`AM BDZ
I’AM BDZ is a lifestyle accessories brand offering handmade and/or individually assembled accessories, including bracelets, chokers, phone charms, bag charms and other products displayed on the Website.
Brand: I`AM BDZ
Website: iambdz.com
Contact: iambdzae@gmail.com

2. USE OF THE WEBSITE
You may use this Website for lawful purposes only.
You agree not to:

• use the Website for fraudulent or unlawful purposes;
• attempt to gain unauthorised access to the Website or its systems;
• interfere with the operation or security of the Website;
• copy, reproduce or commercially exploit our content without permission;
• use our brand name, photographs, designs, graphics or other materials without our prior written consent.

We reserve the right to restrict or terminate access to the Website where reasonably necessary to protect our business, customers or systems.

3. PRODUCTS
We make every reasonable effort to ensure that product descriptions, photographs, colours, sizes and other information displayed on the Website are accurate.
However, because many I`AM BDZ products are handmade or individually assembled:

• slight variations in colour, shape, positioning or finish may occur;
• individual beads or components may have minor natural or manufacturing variations;
• colours may appear slightly different depending on your device or screen settings;
• measurements may have minor variations.

Such minor variations do not necessarily constitute a defect.
Where a product has specific characteristics, these will be indicated in the product description.

4. PRODUCT AVAILABILITY
All products are subject to availability.
Adding a product to your shopping cart does not guarantee that the product will remain available until checkout is completed.
We reserve the right to correct obvious errors in product availability, descriptions or pricing.
If an ordered product becomes unavailable after your order has been placed, we will contact you and offer an appropriate solution, which may include a refund for the unavailable product.

5. PRICES
All prices displayed on the Website are stated in the currency indicated at checkout.
Unless expressly stated otherwise, the product price does not necessarily include:

• delivery charges;
• customs duties;
• import taxes;
• charges imposed by the destination country;
• other third-party fees.

Any applicable delivery charges will be displayed during checkout or communicated before order confirmation.
We reserve the right to change prices at any time. Price changes will not affect an order that has already been accepted and confirmed, except where correction of an obvious pricing error is required.

6. ORDERS
When you place an order, you are making a request to purchase the selected products.
After receiving your order, we may send you an order confirmation by email or another communication method.
An order may be declined or cancelled where reasonably necessary, including in cases of:

• product unavailability;
• suspected fraudulent activity;
• incorrect pricing or product information;
• inability to process payment;
• incorrect or incomplete delivery information;
• circumstances outside our reasonable control.

If we cancel an order after payment has been received, the amount paid for the cancelled product(s) will be refunded using the applicable payment method, subject to the relevant payment provider's procedures.

7. PAYMENT
We accept the payment methods displayed on the Website at checkout.
Payments may be processed by independent third-party payment providers.
By submitting payment information, you confirm that you are authorised to use the relevant payment method.
We do not intentionally store complete payment card numbers or security codes on our own systems where payment is processed directly by a third-party payment provider.

8. DELIVERY
We offer delivery to the locations displayed at checkout or otherwise communicated by I`AM BDZ.
Delivery times shown on the Website or communicated to you are estimates unless expressly stated otherwise.
Delivery may be affected by:

• courier delays;
• customs procedures;
• incorrect or incomplete delivery information;
• public holidays;
• weather;
• operational disruptions;
• events outside our reasonable control.

The customer is responsible for providing accurate delivery information.
If a package cannot be delivered because the customer provided an incorrect address, failed to receive the package or otherwise prevented delivery, additional delivery charges may apply.
I`AM BDZ currently provides delivery within the United Arab Emirates (UAE) only. International delivery is not currently available.

9. HANDMADE PRODUCTS AND CARE
I`AM BDZ accessories may contain beads, charms, cords, chains, metal components, acrylic or other materials.
Products should be handled with reasonable care.
To help maintain the appearance and condition of your accessory, we recommend avoiding:

• prolonged contact with water;
• perfumes and cosmetics directly on the product;
• harsh chemicals;
• excessive pulling or stretching;
• prolonged exposure to extreme heat;
• sleeping or exercising while wearing delicate accessories where this may cause damage.

Normal wear and tear, accidental damage or damage caused by improper use may not be considered a product defect.

10. RETURNS AND REFUNDS
We want you to be happy with your I’AM BDZ purchase. Returns, replacements and refunds are handled in accordance with the applicable consumer protection laws of the United Arab Emirates.
10.1 Defective or Damaged Products
If a product is defective, faulty or damaged, please contact us as soon as possible after receiving your order at iambdzae@gmail.com and provide your order details and, where applicable, photographs or other evidence of the issue.
Where required by applicable UAE law, I’AM BDZ will provide an appropriate remedy, which may include repair, replacement or a refund of the purchase price.
Where a defect or fault is discovered within 30 days from the date the defect or fault appears, the applicable UAE consumer protection regulations may require the product to be returned and its price refunded, subject to the applicable legal requirements.
10.2 Incorrect or Wrong Product
If you receive a product that is different from the product you ordered, please contact us promptly at iambdzae@gmail.com.
After verification, we will arrange an appropriate remedy, which may include replacement of the incorrect product or a refund, in accordance with applicable UAE law.
10.3 Products That Are Not Defective
Returns or exchanges of products that are not defective are subject to the applicable UAE laws and the conditions communicated to the customer at the time of purchase.
Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights that cannot legally be excluded or restricted under the laws of the United Arab Emirates.
10.4 Refunds
Where a refund is applicable, the refund will be processed using the original payment method where reasonably possible, subject to the applicable payment provider's procedures.
The timing for the refund to appear in the customer's account may depend on the payment provider or bank.
10.5 Return Conditions
Where a return is required, I’AM BDZ may request that the product be returned together with its original packaging and other items supplied with the order, where applicable.
Nothing in these return conditions limits any mandatory rights available to consumers under applicable UAE law.
10.6 Contact Us
For returns, replacements or refund requests, please contact:
iambdzae@gmail.com
Please include your order number and a brief description of the issue.

11. CUSTOM AND PERSONALised PRODUCTS
If we offer personalised or custom-made products, the customer is responsible for providing accurate information, including names, letters, colours, sizes and other specifications.
Personalised or custom-made products may be subject to different return or cancellation conditions, to the extent permitted by applicable law.
If a personalised product is defective or does not correspond to the confirmed specifications, please contact us so that we can review the issue.

12. PROMOTIONS AND DISCOUNTS
Promotions, discount codes, gifts and special offers may be subject to specific conditions.
Unless expressly stated otherwise:

• promotions cannot be exchanged for cash;
• promotional codes cannot be combined;
• promotions are subject to product availability;
• we may specify start and end dates for promotions;
• certain products may be excluded from promotions.

The specific terms displayed with a promotion will apply to that promotion.

13. INTELLECTUAL PROPERTY
All content on the Website, including but not limited to:

• the I`AM BDZ name;
• logos;
• photographs;
• product images;
• graphics;
• designs;
• text;
• videos;
• visual identity;
• original product concepts;

is owned by or used by I`AM BDZ with appropriate rights and is protected by applicable intellectual property laws.
You may view and use the Website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, sell, publish or commercially exploit our content without prior written permission.

14. USER CONTENT
If you voluntarily send us photographs, reviews, comments, videos or other content relating to I`AM BDZ, you confirm that you have the right to provide that content to us.
Where you expressly agree that we may use such content for marketing purposes, you grant I`AM BDZ permission to use, reproduce and publish that content for brand and marketing purposes, subject to applicable law.
You may contact us if you have questions about the use of your content.

15. THIRD-PARTY SERVICES
The Website may use third-party services, including payment providers, delivery services, analytics providers, hosting providers and other technical services.
These services may have their own terms and privacy policies.
I`AM BDZ is not responsible for the independent operation, availability or policies of third-party services.

16. WEBSITE AVAILABILITY
We aim to keep the Website available and functioning properly, but we do not guarantee that it will always be:

• available without interruption;
• free from technical errors;
• free from viruses or other harmful components;
• compatible with every device or browser.

We may temporarily suspend or modify the Website for maintenance, updates, security or other operational reasons.

17. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, I’AM BDZ will not be responsible for losses caused by events beyond our reasonable control, including:

• courier or delivery delays;
• customs delays;
• internet or telecommunications failures;
• payment provider failures;
• natural events;
• government actions;
• public emergencies;
• other events beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms limits any mandatory consumer rights available under applicable law.

18. FORCE MAJEURE
We will not be considered in breach of these Terms where our ability to perform an obligation is prevented or materially affected by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, war, governmental measures, public emergencies, strikes, transportation disruption, internet or infrastructure failures and other similar events.
We will take reasonable steps to resume performance as soon as practicable.

19. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using the Website, you acknowledge that your personal information may be processed for purposes including order fulfilment, payment processing, delivery, customer support, website operation and other purposes described in our Privacy Policy.

20. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our products, services, Website or applicable legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
Your continued use of the Website after an update constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. GOVERNING LAW
These Terms are intended to be interpreted in accordance with the laws applicable to the relevant transaction and the parties.
Where mandatory consumer protection or other mandatory legal provisions apply, nothing in these Terms is intended to exclude or restrict those rights.

22. CONTACT
For questions about orders, products, delivery, returns or these Terms, please contact:
I`AM BDZ
Website: iambdz.com
Email: iambdzae@gmail.com

We aim to respond to customer enquiries within a reasonable period.